Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://celestialbutterflies.com (the “Site”). 

Protecting your private information is our priority. This Statement of Privacy applies to https://celestialbutterflies.com and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.

1. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

2. Celestial Butterflies undertakes to preserve the confidentiality of all information you provide to us and hope that you reciprocate.

3. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.

COLLECTION OF YOUR PERSONAL INFORMATION

Celestial Butterflies may collect personally identifiable information when you purchase any product on https://celestialbutterflies.com which might be subject to delivery to your designated address provided. We collect information such as your: Name, Address, E-mail Address, and Phone Number. https://celestialbutterflies.com may also collect anonymous demographic information, which is not unique to you.

Celestial Butterflies encourages you to review the privacy statements of websites you choose to link to from Celestial Butterflies so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Celestial Butterflies website.

WHAT INFORMATION WE COLLECT AND WHY?

We may collect information about you directly from you, as well as automatically through your use of our Site or Services. 

· Information We Collect Directly from You: Certain areas and features of our Site and Services require product purchase. For the purpose of the purchase, you will provide your name, email address, delivery address, payment details, and IP address. 

· Information We Collect Automatically: We may automatically collect the following information about your use of our Site via some software analytics including the length of time you visit our Site and your movement through our Site. 

· We may also collect the following information: device ID; location and language information. 

WE DO NOT SELL, RENT, OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

Celestial Butterflies may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Celestial Butterflies, and they are required to maintain the confidentiality of your information.

Celestial Butterflies will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Celestial Butterflies or the site; (b) protect and defend the rights or property of Celestial Butterflies; and, (c) act under exigent circumstances to protect the personal safety of users of Celestial Butterflies, or the public.

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you use the Celestial Butterflies website, you agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

1. verify your identity for security purposes

2. sell products to you

3. provide you with our services

4. provide you with suggestions and advice on services and how to obtain the most from using our website.

Celestial Butterflies may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. Celestial Butterflies shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Celestial Butterflies may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us (Info@celestialbutterflies.com) However, if you do so, you may not be able to use our website or our services further

RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, Celestial Butterflies keeps your personal information only for as long as required by us:

1. To provide you with the services you have requested;

2. To comply with other law, including for the period demanded by our tax authorities;

3. To support a claim or defense in court. 

OPT-OUT & UNSUBSCRIBE

We provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Celestial Butterflies by contacting us here:

Web page: https://celestialbutterflies.com

Email: Info@celestialbutterflies.com

We are a Data Controller of your information.

Celestial Butterflies legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

● Celestial Butterflies needs to perform a contract with you

● You have given Celestial Butterflies permission to do so

● Processing your personal information is in Celestial Butterflies legitimate interests

● Celestial Butterflies needs to comply with the law

Celestial Butterflies will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.

You are entitled to the following rights under applicable laws:

1. The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.

2. The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.

3. The right to erase: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.

4. The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.

5. The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used, and machine-readable format.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Celestial Butterflies or its licensors. The use of our trademarks, content, and intellectual property is forbidden without express written consent from us.

You must not:

· Republish material from our website without prior written consent.

· Sell or rent material from our website.

· Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

· Redistribute any content from our website, including onto another website.

ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

THIRD-PARTY ANALYTICS

We use automated devices and applications, to evaluate usage of our Site and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use tracking technologies to perform their services.

VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

ENCRYPTION OF DATA SENT BETWEEN US

Celestial Butterflies’s website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if any complaints, then you should tell us by email. Our e-mail address is Info@celestialbutterflies.com

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

Celestial Butterflies may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us through:

E-mail: Info@celestialbutterflies.com

COOKIES POLICY

The Celestial Butterflies website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

Why we use cookies on our website

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site and do not transfer any personal information to any other party.

Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Cookies that we use

We use cookies for the following purposes:

(a) authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.

(b) shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website.

(c) personalization - we use cookies to store information about your preferences and to personalizeour website for you.

(d) security- we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and protecting our website and services generally.

(e) advertising- we use cookies to help us to display advertisements that will be relevant to you.

(f) analysis- we use cookies to help us to analyze the use and performance of our website and services.

(g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact on the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Information about your computer hardware and software may be automatically collected by Celestial Butterflies This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Celestial Butterflies website.

Requests by your web browser to our servers for web pages and other content on our website are recorded.

Our website records information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.

Celestial Butterflies uses this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

USE OF RE-MARKETING

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

Celestial Butterflies may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.